SHIPPING

SHIPPING POLICY

all orders ship for a flat rate of $5 

all orders placed monday-friday by 3pm will ship out the next day.

i ship via USPS and UPS. if you need 2nd day or next day shipping, please email me (shophiphiparray@gmail.com) and i can invoice you for the difference to get it to you faster! 

 

USPS / UPS PROBLEMS

can't find your package or USPS/UPS has not delivered on time? please contact USPS or UPS right away. most issues can be fixed directly with the postal service. once your package is in USPS or UPS hands, it's out of my control!

hip hip array is NOT liable for packages that are lost or stolen and will not offer a refund. if your package is lost or stolen, please reach out directly to the carrier to file a claim. if you need more information from me for a claim, please email me at shophiphiparray@gmail.com.
  

INCORRECT ADDRESS

did you enter your delivery address incorrectly? uh oh...it happens, every now and again! if you can contact us before 3pm CST the day of order, i can update that for you. however, if you did not realize your mistake or are too late, please place a new order with the correct delivery address. once your package is returned to us by the postal service, i will refund your original order.

 

HOLIDAY SEASON

ordering during the holidays? please keep in mind that all shipping services are delayed during the busy season. give yourself plenty of extra time to have your goodies delivered! i am not able to guarantee delivery.

if you would like a guaranteed shipping time, ordering in advacne and/or email me! i can invouce you the difference to get you upgraded shipping!